Keep everything safe with inclusive contents insurance with Cover4Insurance. Payments can be made via debit or credit card using the online secure payment system, RBS Worldpay. You may also ask us to stop or restrict our processing or delete your personal information or to transfer your personal information to a third party in certain circumstances. VIEW FLOOR PLANS. The Operations Manager will aim to complete their review within ten working days, and if required will arrange a further call or meeting with you to try and find a resolution. VIEW FLOOR PLANS, The creme de la creme of studios, our studio is even bigger with the same features. I find it a perfect location as well. To ensure that we recruit and treat employees fairly, avoiding modern slavery at all costs, our human resources (HR) policies set out our procedures on how we: Recruit and select employees in a fair, lawful and professional manner, both for internal and external candidates, Treat all employees fairly during their employment and, if there is an occasion when an employee does not feel that they have been treated fairly, there are procedures in place to raise a grievance or involve local trade union, where they exist, or where this is a legal requirement to do so.

If you want to move or swap rooms after your tenancy has started, we will try and accommodate your move subject to availability and your rent account being up to date. The cost of recharges for cleaning, damages and missing items can be found in the Tenancy Handbook. There are some things we do not deal with through our complaints procedure as they are best managed by your local Customer Service Advisors. Grab a seat and something to eat - you're home.

You are responsible for making all arrangements necessary for you to have access to our site. Then please tell us how you would like us to put things right and resolve the complaint. cancellation & leavers policy Can I cancel my booking before I move in? From the left-hand menu select ‘Financials’ and then ‘Payment Online’. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by email. Thank you, your feedback has been submitted.

Anyone who receives, requests or is directly affected by the service we provide can make a complaint to us. If you fail to send the proof within the 72-hour timescale, your deposit will be retained. Your Tenancy Deposit is payable 10 days before the start of your Tenancy Agreement. The Head of Operations will review within ten working days, and if required will arrange a further call or meeting with you to try and find a resolution. What is the policy on guests staying in my room? These policies apply to the whole of Abodus and are available to all employees via our Policy Portal. We are in constant communication with all of our university partners, and there is nothing to suggest that the 2020/21 academic year will be delayed at this stage. The quality and standard of any service we provide, Unfair treatment or inappropriate behaviour by a member of staff, Failure to respond to complaints about anti-social behaviour by other students, Failure to meet the ANUK code of Standards.

Communication, engagement and actions taken through external social media platforms we participate on are subject to the terms and conditions as well as the privacy policies of each social media platform respectively. All the same great features as the Bronze but located on floors 10-16, with fantastic views. Check out all the fab awards the team has won: 2012 – Rate Your Landlord Awards – Best Quality Accommodation, 2014 – Rate Your Landlord Awards – Recommend to a Friend, 2015 – Rate Your Landlord Awards – Most Valued Support Staff, 2016 – Rate Your Landlord Awards – Best Halls of Residence, 2016 – Student Housing Leadership Awards – Accommodation Manager of the Year, 2018 – CUBO Residential Assistant Awards – Winner – Annie Wilde, RAA, University of Liverpool These en-suite rooms offer way more space, with a room size of over 25sqm. This could mean an on-the spot apology, an explanation if something has clearly gone wrong and immediate action taken to resolve the problem. Smoking is not allowed in any private and communal areas including bedrooms, bathrooms, kitchens and all internal social spaces. Pick what you like for free when watching TV and listening to the radio on your computer, tablet or phone. You will be invoiced immediately for recharges for the first two inspections and on the final inspection a deduction will be made from your deposit. It will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Tackling modern slavery - Our supply chain. What if I want to cancel my booking after the 7-day cooling off period? We’ll keep an eye on cleanliness and hope not to see any damage and missing items. Your deposit is registered with a Government-approved Tenancy Deposit Scheme.

After you have checked in and collected your keys you lose to right to cancel your tenancy. We both agree to the exclusive jurisdiction of the courts of England and Wales. Let us know, Copyright ©2020 Citizens Advice. Given the robust UK legislative framework, the risk of infringement for our suppliers based in the UK is low. Settle rental payments by logging in to the Student Portal using your reference number and password. We may obtain information about your computer and general internet usage, including your IP address, operating system and browser type, for system administration purposes. We use cookies to ensure that we give you the best experience on our website. You will no longer be liable for the contractual obligations in your tenancy agreement. We’d love to keep you up to date with news and offers that are relevant to you.

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